Customer Development

Masterclass

Run over 11 weeks, the Customer Development Masterclass (CDM) will teach you the essentials of validating your customer problem/solution fit, developing and adjusting your business model and launching your business in the real world. You and your team will be in the driver’s seat for growing your business, with the ultimate tools and expertise at your fingertips through the CDM program.

What to

Expect

Facilitated by Andy Lamb, the Customer Development Masterclass consists of weekly sessions with extensive content delivery and real-world, customer engagement deliverables.

TOPICS INCLUDE:

  • Customer Discovery
  • Unlocking Early Adopters
  • Business Model
  • Business Planning

Outcomes

  • Move away from a process of leading with the solution to understand the customers problem and how your solution can solve these problems.
  • Recognising where your own biases may be preventing you from moving your project forward.
  • Apply an experimental approach to testing and validating your early adopters and getting customer traction as soon as possible.
  • Removing the fear of selling by flipping the sales process, from a push (outwards) approach to a pull (inwards) approach tied to solving customers problems.
  • Shaping an appropriate business model which is aligned to your current project lifecycle.

Who

Is it For

  • CERI Concept to Creation Graduates with a validated MVP.
  • Start-ups wanting to seed their customer base and grow initial sales.
  • Start-ups who believe that they are ready to start selling or have started selling but are struggling to get traction.

Next Steps

Like Concept to Creation, completing this program opens up new doors and opportunities for you.

You can apply for Startup Residency, CERI Venture Mentor Program and access to the CERI Start Fund once you have completed this course.


Pricing

Thanks to our donors, CERI can offer substantially reduced pricing on all programs. You will be awarded the respective scholarship with the final pricing listed below if you meet the eligibility criteria.
CDM Student Scholarship
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$330
Final price after scholarship
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The Student Scholarship is for individuals currently studying at an undergraduate or postgraduate level at a recognised training institute.
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Scholarship Eligibility
The applicant must be currently studying a full-time university load of 75 credits or equivalent to be eligible.
CDM Founder Scholarship
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$330
Final price after scholarship
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The Founder Scholarship is for individuals currently working on a business concept or idea.
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Scholarship Eligibility
This applicant must be a startup founder or co-founder, have a registered company and have raised less than $100,000 in funding.
CDM Professional Scholarship (Full-time)
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$550
Final price after scholarship
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The Professional Scholarship is for individuals currently employed on a full-time basis and looking to progress on their entrepreneurial journey.
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Scholarship Eligibility
This applicant will be employed on a full-time basis.

Upcoming

Dates

Please reach out to the CERI team if you are interested in joining this program or to hear about the upcoming dates.

Other

Programs

CERI Venture Mentor Program
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CERI Residency
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